Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Device information and identifiers
• Game progress and achievements
• In-app purchase transaction data
• Communication preferences
• Customer support inquiries

1.2 Information Automatically Collected

When you use GemAce, we automatically collect certain information, including:

• Device type, operating system, and version
• App version and usage statistics
• IP address and general location information
• Gameplay data and session information
• Crash reports and performance data

1.3 Third-Party Information

We may receive information from third-party services integrated into our app, such as:

• Analytics services
• Advertising networks
• App store platforms
• Social media platforms (if you choose to connect)

2. How We Use Your Information

We use the collected information for the following purposes:

• Game Operations: To provide, maintain, and improve our game services
• Personalization: To customize your gaming experience and provide relevant content
• Analytics: To understand how players interact with our game and optimize performance
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Communications: To send you important updates and notifications about the game

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Analytics and data processing
• Cloud hosting and storage
• Customer support services
• Payment processing

3.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Investigate potential violations of our terms
• Ensure the safety of our users

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Secure data storage and processing practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Gameplay data is retained while your account is active
• Analytics data may be retained in aggregated form for business insights
• Legal compliance data is retained as required by applicable laws
• Inactive accounts may be deleted after a reasonable period of inactivity

6. Children's Privacy

GemAce is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: The right to know what personal information we have about you
• Correction: The right to correct inaccurate personal information
• Deletion: The right to request deletion of your personal information
• Portability: The right to receive your data in a portable format
• Opt-out: The right to opt out of certain data processing activities

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Third-Party Services

Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We recommend reviewing the privacy policies of any third-party services you access through our app.

10. Analytics and Advertising

We use analytics services to understand how our app is used and to improve user experience. We may also display advertisements that are relevant to your interests. You can opt out of personalized advertising through your device settings.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through the app or other appropriate means. Your continued use of the app after such updates constitutes acceptance of the revised Privacy Policy.